March | 2020

Client background

Client: A Leading Lubricant business for last 35 years having retail outlets in almost all major transport canters in Delhi.

Industry: Oil

Area of Operation: Delhi NCR

Products: Engine Oil, Gear & Differential Oil, Filters, Greases, Coolant, DEF/AdBlue, Additives by STP, Abro & Iftex

Challenges

The client was experiencing the multiple challenges with existing CRM Solution which was Developed in Microsoft Access platform which was giving the minimum result and every time need to be maintain the data backup

The client was looking online CRM Solution with complete features with real time inventory and transaction with all service notification. Also required the SMS notification prior due date of service.

Solution

makeMybiz collaborated with client and get the input as per client requirement. makeMybiz started the development of application which is online and client can track how much development has been done with automated Backup online.

Highlights of the CRM Application solution

• Interactive Dashboard

• Automotive

  • • Add Vehicle

    • View Vehicle

    • Services

• Machinery

  • • Add Machine

    • View Machine

    • Services

• SMS

  • • Send SMS

    • SMS Login

    • Push SMS

• Master

  • • Item Master

    • Item Master View

• Reports

  • • Service Due

    • Service Completed

    • Item Wise

    • Segment Wise

    • User Wise

    • Member Wise

• User Creation

Business impact

The Client saw huge improvement in real time visibility, safety, cost saving and automatic data backup.

Cost Saving

• • Replacing offline to online which reduced the recurring need for replacing lost asset by eliminating mismanagement and theft.

Better Visibility

• • Enable real time service and prior notification on dashboard and automatic SMS notification send to their client prior due date.

Increased Security

• • Application hosted on Secure Sockets Layer (https://) certificate with data encryption and accessible anywhere anytime any device.