A Leading investigation services company using online application. Getting big impact. Here's how
November | 2019
Client: A Leading Malaysia based detective & investigation company having 50+ years of experience of private investigation. Helping corporations in dealing with various problems such as non-compliance, misconduct, corrupt practices, fraud, disputes and many more.
Industry: Investigation services
Area of Operation: Corporate
Products / Services: Private Investigation, Corporate Investigation, Pre-Employment Verification, Close Protection, Bodyguard Services and Security Services
Customer was facing challenges in keeping and managing all their data like investigation reports, customer records, employees of customers, contract details etc. He finds all the data meshed-up and unavailable on call.
makeMybiz have designed web-based CRM application as per client requirement where client can keep all the data centralized and easily accessible on a single click.
Highlights of the CRM Application solution
Add & View Employees
Add & View Employers (These are basically customer of customer)
Data upload through excel
Investigation Reports with Archive Feature
Customer Contract Copy
Elimination of Manual Work & Records
Customer is keeping all the records and data in e-format, which save time, money and energy.
Easy & Global Accessibility of data
Customer can access data and see reports globally on travel even. It is enough handy so he can monitor the updates through a mobile device.
Team and employee can add & update records through his/her dedicated login in the application system, which sets accountability of an individual and can be asked for any discrepancy